Improving Your Communication Will Improve Your Practice, Your Research, Your Teaching, and (sometimes even) Your Life
with Susan McDaniel, Ph.D. (she/her)
This presentation will center on the complex skills involved in effective communication as a foundation of medical practice, education, and research. It will include research on doctor-patient communication, in-depth descriptions of evidence-based communication skills that can result in higher patient (and colleague) satisfaction and improved physician/faculty wellness, a communication coaching program that promotes these skills, and the use of this program to improve interactions among clinicians and patients, professional colleagues, and clinical and research teams across an academic medical campus.
Wednesday, April 10
This is a hybrid event:
11:45 a.m.-1:30 p.m. (for in-person attendees, lunch provided)
12:00 p.m.-1:30 p.m. (for virtual attendees)
Education Building 2 South (L28) - L28-1102 Auditorium and Lobby, Anschutz Medical Campus
Susan H. McDaniel, Ph.D., is the Dr. Laurie Sands Distinguished Professor of Families & Health at the University of Rochester Medical Center. She is the Vice Chair of the Department of Family Medicine, Director of the UR Medicine Physician Communication Coaching & Leadership Development Program, and Chief Psychologist and Director of the Institute for the Family in the Department of Psychiatry.
Dr. McDaniel’s career is dedicated to integrating psychological, relationship, and communication science and practice into healthcare. She is the author of over 100 journal articles and 18 books, which have been translated into 10 languages. Her latest book, published this year with Nancy Ruddy, is A Systemic Approach to Integrated Behavioral Healthcare: Context Matters. Dr McDaniel was the Co-Editor, with Tom Campbell, of Families, Systems & Health for 12 years, and Associate Editor of the American Psychologist for 10 years. She is a frequent speaker at national and international medical and mental health meetings.
Dr. McDaniel has served in many leadership positions in primary care and mental health associations. Among them, she was the President of the American Psychological Association in 2016, and is now the President of the Practice Division of the International Association of Applied Psychology. She is an Honorary Trustee of the American Psychological Foundation, and has served on the policy-focused, inter-professional Board of the Primary Care Collaborative advocacy group in Washington DC since 2017.