Skip to content

Back to CTP Homepage

Materials by Session

Course Overview

Session #1 - August 20, 2024

Topics	Agenda & Slides	Handouts	Assignments
Objectives & Ground Rules Introduction to CTP Alumni Presentation: UCH Inpatient Rehab Leadership Defined Team Norms	Session 1 Agenda Session 1 Slides	N/A	Leadership Defined Self Assessment Tool Review with coach / team Team Ground Rules Review with coach / team

Session #2 - August 27, 2024

Topics	Agenda & Slides	Handouts	Assignments
Value Defined Introduction to QI Introduction to IHQSE Model of Change Thriving as a Leadership Competency	Session 2 Agenda Session 2 Slides	Value Defined	No new assignments

Session #3 - September 10, 2024

Topics	Agenda & Slides	Handouts	Assignments
Investigate the Problem Problem Statement Stakeholder Analysis Voice of the Customer Process Mapping EMR Process & Data	Session 3 Agenda Session 3 Slides	Problem Statement Org Chart, Stakeholder, Voice of the Customer Process Mapping	Build Stakeholder Analysis Due Oct. 22 Complete Voice of the Customer Due Oct. 22 Develop a Problem Statement Due Oct. 22 Meet with Dr. Moksha Patel Complete Process Map Due Nov. 12

Session #4 - September 24, 2024

Topics	Agenda & Slides	Handouts	Assignments
Investigate the Problem Understanding Root Causes Baseline Data Business Case	Session 4 Agenda Session 4 Slides	Affinity Diagram Baseline Data, Data Collection Plan Business Case	Reading for Session #5: Why Transformation Efforts Fail Build Stakeholder Analysis Due Oct. 22 Complete Voice of the Customer Due Oct. 22 Develop a Problem Statement Due Oct. 22 Meet with Dr. Moksha Patel Complete Process Map Due Nov. 12 Draft Business Case Due Nov. 19 Complete Affinity Diagram Due Dec. 3

Session #5 - October 8, 2024

Topics	Agenda & Slides	Handouts	Assignments
QI vs. Research Leading Change	Session 5 Agenda Session 5 Slides	COMIRB Program Evaluation Tool Literature Search Change Roadmap	Complete Myers-Briggs Assessment - Click here Due Oct. 18 Build Stakeholder Analysis Due Oct. 22 Complete Voice of the Customer Due Oct. 22 Develop a Problem Statement Due Oct. 22 Meet with Dr. Moksha Patel Complete Process Map Due Nov. 12 Draft Business Case Due Nov. 19 Complete Literature Review Due Nov. 19 Complete IRB Program Evaluation Tool Due Nov. 19 Complete Affinity Diagram Due Dec. 3

Session #6 - October 22, 2024

Topics	Agenda & Slides	Handouts	Assignments
Self-awareness, Emotional Intelligence & Leadership (MBTI) Data to Understand Your Problem	Session 6 Agenda Session 6 Slides	Data to Understand Your Problem Key Metrics	Complete Process Map Due Nov. 12 Draft Business Case Due Nov. 19 Complete Literature Review Due Nov. 19 Complete IRB Program Evaluation Tool Due Nov. 19 Complete Affinity Diagram Due Dec. 3 Complete Data Collection Plan Due Dec. 3

Session #7 - November 12, 2024

Topics	Agenda & Slides	Handouts	Assignments
Positive Deviance DEI in QI Leading Change: Vision	Session 7 Agenda Session 7 Slides	Equity in QI Worksheet Change Roadmap	Draft Business Case Due Nov. 19 Complete Literature Review Due Nov. 19 Complete IRB Program Evaluation Tool Due Nov. 19 Complete Affinity Diagram Due Dec. 3 Complete Data Collection Plan Due Dec. 3

Session #8 - November 19, 2024

Topics	Agenda & Slides	Handouts	Assignments
This Place Called Academia Negotiation Sense of Urgency	Session 8 Agenda Session 8 Slides	Negotiation Change Roadmap	Complete Affinity Diagram Due Dec. 3 Complete Data Collection Plan Due Dec. 3 Finalize Sense of Urgency Due Dec. 3

Session #9 - December 3, 2024

Topics	Agenda & Slides	Handouts	Assignments
Work Redesign & Clinician Well-being Leading Change: Guiding Coalition IHQSE Model Review: Identifying Your Intervention Design Thinking	Session 9 Agenda Session 9 Slides	Design Thinking Wellness Thinking and Giving Change Roadmap	Complete DEI Scan Due Jan. 28 Complete Positive Deviance Exercise Due Jan. 28 Complete Design Thinking Exercise Due Jan. 28 Develop list of potential interventions Due Jan. 28 Finalize guiding coalition Due Jan. 28

Session #10 - December 10, 2024

Topics	Agenda & Slides	Handouts	Assignments
Storytelling Aim Statement Optimizing EMR Requests Team Logo Leadership Journey: Tom Gronow	Session 10 Agenda Session 10 Slides	Aim Statement	Complete Aim Statement Due Jan. 14 Complete DEI Scan Due Jan. 28 Complete Positive Deviance Exercise Due Jan. 28 Complete Design Thinking Exercise Due Jan. 28 Develop list of potential interventions Due Jan. 28 Finalize guiding coalition Due Jan. 28

Session #11 - January 14, 2025

Topics	Agenda & Slides	Handouts	Assignments
Alumni Presentation Pre-mortem Analysis Leading Change: Awareness Campaign Mid-year Report Overview	Session 11 Agenda Session 11 Slides	Awareness Campaign Pre-mortem Analysis Mid-Year Report Template	Complete DEI Scan Due Jan. 28 Complete Positive Deviance Exercise Due Jan. 28 Complete Design Thinking Exercise Due Jan. 28 Develop list of potential interventions Due Jan. 28 Finalize guiding coalition Due Jan. 28 Draft mid-year report out Due Jan. 28 Finalize Logo Due Feb. 11 Complete pre-mortem assessment Due Feb. 11 Create and Implement a communication plan Due Feb. 11

Session #12 - January 28, 2025

Topics	Agenda & Slides	Handouts	Assignments
Overcoming Resistance Feedback to Improve Performance	Session 12 Agenda Session 12 Slides	Diffusion of Innovation Curve Playbook Feedback Tip Sheet and Presentation Prompts Mid-Year Report Template Overcoming Resistance SCARF Examples Presenting to Influence Tip Sheet CTP Mid-year Presentation Schedule	Finalize Logo Due Feb. 11 Complete pre-mortem assessment Due Feb. 11 Create and Implement a communication plan Due Feb. 11 Finalize mid-year report out Due Feb. 11 or Feb. 25

Session #13 - February 11, 2025

Topics	Agenda & Slides	Handouts	Assignments
Mid-year Report Outs Removing Barriers	Session 13 Agenda Session 13 Slides	Mid-Year Report Template CTP Mid-year Presentation Schedule Removing Barriers	Finalize mid-year report out. Due Feb. 25 Create and implement a plan for removing barriers to success. Due Mar. 11

Session #14 - February 25, 2025

Topics	Agenda & Slides	Handouts	Assignments
Mid-year Report Outs Effective Meetings	Session 14 Agenda Session 14 Slides	Effective Meetings Exercise Effective Meetings Handout	Create and implement a plan for removing barriers to success. Due Mar. 11

Session #15 - March 11, 2025

Topics	Agenda & Slides	Handouts	Assignments
Harnessing AI in our Healthcare Improvement Journey Second Victim Leadership Journey	Session 15 Agenda Session 15 Slides	Resources for Use of LLM and AI in Quality Improvement and Patient Safety	No new assignments

Session #16 - April 1, 2025

Topics

Agenda & Slides

Handouts

Assignments

Data to Understand Impact
Leading Change: Short-term Wins
Positive Organizational Design

Create a series of short-term wins to support your project
Due April 22
Update data plan to include current state data
Due April 22

Session #17 - April 8, 2025

Topics

Agenda & Slides

Handouts

Assignments

Impact of Quality and Safety on Healthcare Finance
Leading through Complexity
Biases & Leadership

N/A

Create a series of short-term wins to support your project
Due April 22
Update data plan to include current state data
Due April 22

Session #18 - April 22, 2025

Topics

Agenda & Slides

Handouts

Assignments

Strategic Planning
Power & Influence
QI Spread

Develop a plan for sharing/spreading your work
(Due May 13)

Session #19 - May 13, 2025

Topics

Agenda & Slides

Handouts

Assignments

Burnout & Resilience
Innovation in Healthcare
Embed Phase

Keep-start-stop Handout

No new assignments

These materials are developed and created by IHQSE faculty and are the property of the Institute for Healthcare Quality, Safety and Efficiency (IHQSE). Reproduction or use of these materials for anything other than personal education is strictly prohibited. Please contact [email protected] for questions or requests for materials.

Institute for Healthcare Quality, Safety and Efficiency (IHQSE)

CU Anschutz

Leprino Building

12401 E. 17th Avenue

Mail Stop L963

Aurora, CO 80045

[email protected]

Search