Armond M. Esmaili, MD is currently an Associate Clinical Professor of Medicine in the Division of Hospital Medicine at UCSF Health and the Director of Quality and Safety for the Department of Neurological Surgery. He is an experienced clinician, health systems leader, medical educator, and coach who enjoys care delivery innovation and quality improvement work.
As an internist, Dr. Esmaili cares for patients in the hospital, skilled nursing facility, and preoperative clinic settings. He founded and continues to lead the Neurosurgery Preoperative Medical Optimization ("PreMO") Clinic that cares for patients with high medical complexity before neurological surgery. As the Director of Quality and Safety for Neurological Surgery, he leads and oversees the Department's enterprise that continuously improves the care for patients with neurosurgical disorders across four UCSF campuses and multiple affiliate hospitals. He also leads system-wide patient safety, hospital throughput, and patient experience initiatives. He previously completed UCSF’s Learning Health System Coach Certification Program (a three-year didactic and experiential program in quality improvement, delivery system redesign, and Lean A3 thinking). In prior roles, Dr. Esmaili served as the Assistant Medical Director of the Goldman Medical Service (direct care hospitalist service), Medical Director of the Hospital Medicine Unit-Based Leadership Team (overseeing quality and safety for three inpatient medical units), and Medical Director of the Code CARE Team (a novel hospital-based behavioral de-escalation response team). He is currently a fellow in the California Health Care Foundation (CHCF) Health Care Leadership Program.
Dr. Esmaili, a native of Evergreen, Colorado, earned his undergraduate and medical degrees from Georgetown University. He completed his medical internship and residency in Internal Medicine at UCSF and participated in the residency’s Health Systems and Leadership pathway. He then served as UCSF Chief Resident at the San Francisco VA Medical Center before joining UCSF’s Division of Hospital Medicine as faculty in 2019.
Jeffrey J. Glasheen, MD, MHM is the Director for the Institute for Healthcare Quality, Safety and Efficiency, the Associate Dean for Clinical Affairs—Quality and Safety Education and a Professor of Medicine with Tenure at the University of Colorado School of Medicine.
Dr. Glasheen was an Alpha Omega Alpha graduate of the University of Wisconsin School of Medicine and completed his residency training, including a chief residency year, at the University of Colorado Health Sciences Center. As the director of the University of Colorado Hospital Medicine Group from 2003-2015, he oversaw the growth of the program from 2 to 70+ members. Dr. Glasheen served as the Chief Quality Officer (CQO) for the University of Colorado Hospital from 2015-2020 and as the CQO for UCHealth from 2017-2020.
Amanda K. Johnson, MD, MBA is the System Chief of Complex Care & Community Health and Senior Assistant Vice President of Care Models at NYC Heath + Hospitals. In this role, she leads a team to deliver innovative programs that serve and finance care for people exposed to the criminal-legal system, experiencing homelessness, or facing other structural barriers that impede access to health care. She partners across the health system and the city on collaborative initiatives to improve clinical services, care management, and value-based care for these New Yorkers. At the outset of the COVID-19 pandemic, she served as interim Chief Medical Officer at Sydenham Health Center. She directed the Take Care program within the Test & Trace Corps and led the AfterCare program to provide supports to New Yorkers who may have Long COVID. She continues to care for patients at Sydenham Health Center, where she offers integrated primary care and treatment for substance use disorders and serves as the lead physician in the Medicine department.
Prior to joining NYC Health + Hospitals, she served as the internal medicine Chief Resident for Quality Improvement and Patient Safety at UCSF. She completed her residency in internal medicine at UCSF’s primary care program based at San Francisco General Hospital. She received her medical degree from Harvard Medical School and her MBA from Harvard Business School. She graduated Phi Beta Kappa from Stanford University, earning her BA with honors and distinction in Human Biology and Spanish as well as a minor in African and African-American Studies. She is originally from Milwaukee, WI. She is a Clinical Assistant Professor of Medicine at NYU Grossman School of Medicine and a member of the Center for Health Care Strategies Advisory Group for the Better Care Playbook.
If Patrick had a mantra, he might steal the words of artist Clyfford Still: “It’s intolerable to be stopped by the frame’s edge.” He revels in challenging long-held assumptions to facilitate the human(e) potential of individuals and teams. His work cultivating thriving healthcare environments is anchored in a simple, if not easy, principle: start with human relationships. Dr. Kneeland is VP of Medical Affairs at DispatchHealth where he leads AdvancedCare and Extended Care – service lines dedicated to bringing hospital and SNF-level care to patients’ homes.
Previously, Patrick served as the Executive Medical Director for Patient and Provider Experience at UCHealth, where he led the development of a system-level interdisciplinary patient and provider experience team and strategic blueprint. He is an Associate Clinical Professor of Medicine at the University of Colorado and a founding faculty member of the University of Colorado’s Institute for Healthcare Quality, Safety, and Efficiency (IHQSE) where he has been instrumental in the creation of a groundbreaking healthcare leadership development program. After completing training in internal medicine at the University of California-San Francisco, Patrick completed a fellowship in Academic Hospital Medicine where he focused on the transformation of clinical delivery systems and the role of culture in improving patient safety. He is a certified Patient Safety Officer and has advanced training in user-centered design from Stanford’s d.school.
In addition to being a practicing hospital medicine physician, he is an experienced leadership coach, speaker, facilitator, system-designer and a zealous destroyer of all of those silos everyone always talks about. He serves on the faculty of several groundbreaking national healthcare leadership movements including the Institute for Healthcare Excellence, the Care Collaboratory, the National Taskforce for Humanity in Healthcare, and the Tulane-Ochsner Leadership Program.
Patrick lives in Denver, Colorado with his wife and two kids where they engage the city, the mountains, and their incredible friends and family with curiosity and wonder.
Michelle Knees, DO completed internal medicine residency training at the University of Colorado in 2021 with a focus on healthcare systems. She spent an additional year as Chief Resident of Quality and Patient Safety, where she helped lead residency and hospital-wide quality and patient safety initiatives. She now works for the Division of Hospital Medicine at the University of Colorado as an academic hospitalist. She also works part-time with the IHQSE as faculty for the Improvement Academy, where she helps coach multidisciplinary quality and process improvement projects. She is ultimately working toward becoming a health services researcher with a focus on hospital medicine cognitive load and workforce best-practices.
Moksha Patel is an Assistant Professor within the Division of Hospital Medicine at the University of Colorado. He has a profound interest in systems redesign, clinical informatics, leadership and provider experience. After residency, he completed a fellowship in Quality Improvement and Health Systems Leadership. During this time, he received specialized training in clinical informatics and began his Master of Business Administration. He is currently the Lead Physician Informaticist for the Institute for Healthcare Quality, Safety, and Efficiency.
Read G. Pierce. M.D., is an experienced clinician, healthcare leader, coach, and facilitator who enjoys fostering transformation of organizational culture and complex clinical systems. He serves as Chief Medical Officer at Denver Health Medical Center. Prior to this he served as the Division of Hospital Medicine and Associate Chair for Faculty Development and Wellbeing at the Dell Medical School for three years.
From 2019 to 2020, Dr. Pierce served as Vice President of Culture Transformation and Strategy at the Institute for Healthcare Excellence (IHE), and in this role worked with health systems around the country on clinical transformation, creating healthy workplace culture, and increasing performance of physicians, clinical teams, and healthcare leaders. He also helped found the Institute for Healthcare Quality, Safety, and Efficiency (IHQSE) in 2012 and has led organizational transformation initiatives through programs focused on quality, process improvement methods, culture, teamwork, systems redesign, finance, innovation, and leadership of change. As part of these efforts, he has worked with more than 100 clinical microsystems to improve quality, patient safety, experience, costs of care, and turnover.
In 2010, he founded the Hospital Medicine Section at the San Francisco VA Medical Center and served as Section Chief from 2010 to 2012. He subsequently spent two years leading the University of Colorado’s Hospital Medicine Division, coordinating a practice of more than 75 hospitalists. During his tenure he oversaw expansion of the group by nearly two dozen members and led the group to achieve the highest quality and safety performance of all service lines in the hospital. He also directed a major initiative to increase joy in practice, which reduced physicians’ and advanced-practice providers’ burnout by 27 percent and increased measures of psychological safety by 70 percent.
Dr. Pierce attended medical school at University of California, San Francisco, where he completed an area of concentration in Health Systems/Health Leadership, and then did his internship at Brigham and Women’s Hospital in Boston before returning to San Francisco for residency and chief residency in internal medicine. His personal interests include history, food, skiing, hiking, and anything that allows quality time with his wife, Vanessa, and their 2 boys.
Katie Raffel, MD, is an academic hospital medicine provider at the University of Colorado with a passion for diagnostic and systems improvement. She serves as the Medical Director of Acute Care Medicine Services at UC Hospital where she works with teams in quality and safety on five medicine units. Dr. Raffel also serves as a lead of the cross-site Achieving Diagnostic Excellence through Prevention and Teamwork research/improvement collaborative and dedicates remaining time to the Institute for Healthcare Quality, Safety and Efficiency, where her focus is on coaching teams through the Certificate Training Program.
Niraj Sehgal, MD, MPH, is a Professor of Medicine, EVP & Chief Physician Executive for Stanford Health Care, and Senior Associate Dean for Clinical Affairs in the School of Medicine. Niraj’s clinical practice is focused on hospital medicine, while his academic career has been focused on studying and improving the quality and safety of care. The latter reinforces his commitment to emphasizing interprofessional teamwork, building multidisciplinary partnerships, developing healthcare leaders, and advocating for health equity.
Prior to returning to Stanford Medicine in 2020, Niraj spent 16 years at University of California, San Francisco (UCSF) where he held several leadership roles that included directing a medical service, leading a portfolio of health care leadership programs, and serving as the associate chair for quality & safety in the Department of Medicine. His final role was as UCSF Health’s inaugural chief quality officer where he worked to further advance quality and equity across an expanding delivery system. Niraj is also a passionate teacher and mentor who remains actively involved in those activities.
Niraj earned his undergraduate degree from Washington University and his medical degree from Rush University. He was a resident and chief resident at Stanford before completing a postdoctoral fellowship at the Stanford Prevention Research Center, during which time he earned a Master of Public Health from UC Berkeley. He was later a selected fellow and graduate of the California Healthcare Foundation Leadership Program. Despite being in the Bay Area for more than 25 years, he remains deeply connected to his Chicago roots, particularly his beloved Cubs, Bears, and Bulls.
Brad Sharpe grew up in Iowa, was an undergraduate at Stanford University, attended Harvard for medical school, and completed his residency and chief residency at UCSF. He is currently a Professor of Medicine at UCSF, focusing on clinical care and teaching. He has served in multiple leadership roles at UCSF, including as an Associate Program Director for the Internal Medicine Residency and as the Division Chief for the Division of Hospital Medicine.
He has academic interests in evidence-based medicine, medical education, and clinical teaching skills. He has been actively involved with national organizations, previously serving as Co-Chair of the Academic Hospitalist Taskforce within the Society of General Internal Medicine (SGIM) and on the Board of Directors for the Society of Hospital Medicine (SHM). He is the recipient of numerous teaching awards Including the UCSF Distinction in Teaching Award and the SHM National Excellence in Teaching Award. He and his spouse have two children and live in San Francisco.
Sandra P. Spencer, MD, is an Associate Professor in the Section of Emergency Medicine at Children’s Hospital Colorado and the Department of Pediatrics at the University of Colorado. She has a passion for promoting the spread of quality improvement work by mentoring QI leaders through manuscript publication. Dr. Spencer is the Director of the IHQSE Quality Improvement Writing group. Dr. Spencer helped develop this successful publication curricula with quality leaders from Nationwide Children’s Hospital, as highlighted in “Writing Group Increases Quality Improvement Writing Competency.” She has also provided similar writing lectures to national groups, including the Scholars Programs for both Emergency Medicine Services For Children (EMSC) and Pediatric Pandemic Network (PPN).
Dr. Spencer’s other QI interests include making change “stick” through reliability theory, emergency services process and quality improvement, and local and national guideline development. Dr. Spencer is a member of the American Academic of Pediatrics’ Council on Quality Improvement and Patient Safety’s Executive Committee, where she is the Chair of its Education Subcommittee and Vice Chair of the Committee on Guideline Development.
Finally, Dr. Spencer serves as the Director of Faculty Academic Development for the Children’s Hospital Colorado Section of Emergency Medicine, where she specifically supports career development for physician scholars with expertise and interests outside of classic research, including quality improvement, education, and operations.
Dr. Tad-y is the Associate Chief Medical Officer of Patient Flow at the University of Colorado Hospital. In this role, she oversees efforts to optimize operational efficiency and ensure patients receive the right care, at the right time, in the right setting. In addition, she is Medical Director for Capacity at UCHealth, guiding the strategy for optimal placement of patients within the system. She is a Professor of Medicine at the University of Colorado School of Medicine (CU) where she is an academic hospitalist. She teaches for the Quality and Safety Educators Academy, authored and co-directs the quality improvement curriculum and annual QI pre-course for the American College of Physicians and is an Assistant Editor for the Joint Commission Journal of Quality and Patient Safety. She serves on the Board for the Society of Hospital Medicine and Prime Health.
Dr. Tad-y’s prior leadership roles included Vice President of Clinical Affairs for the Colorado Hospital Association in which she led statewide quality and safety initiatives in Colorado hospitals, oversaw workforce development including physician engagement, hospital emergency preparedness and innovation. She is a faculty member of CU’s Institute for Healthcare Quality, Safety and Efficiency, and previously served as a director on the Board of Colorado’s state health information exchange, Contexture (parent company of CORHIO).
Dr. Tad-y earned her medical degree from St. George’s University, completed Internal Medicine residency at NYU Langone Hospital – Brooklyn and hospital medicine fellowship at Johns Hopkins Bayview.
Ali Wiersma, MD, is a board-certified pediatric emergency medicine physician at Children's Hospital Colorado, where they provide expert care to children and families in acute care settings. Dr. Wiersma earned their medical degree from Michigan State University College of Human Medicine and completed residency training in pediatrics at Children's National Medical Center through the George Washington University Program.
With a clinical and academic focus on pediatric emergency car, Dr. Wiersma has contributed to multiple peer-reviewed publications addressing diagnostic accuracy and quality improvement. Their work has appeared in Academic Emergency Medicine, Diagnosis and The Journal of Urgent Care Medicine, among others. Dr. Wiersma also serves as a contributing author to Fleisher and Ludwig's 5-Minute Pediatric Emergency Medicine Consult.
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