Administration, Operations, and Quality Fellowship
This Society for Academic Emergency Medicine (SAEM) accredited fellowship is specifically designed to train healthcare leaders by developing expertise in clinical operation, quality management, process improvement, human resource management, information technology, financial management, program development, observation medicine, and effective leadership. Fellows will develop skills by participating and leading specific projects and initiatives with increasing levels of complexity and autonomy while completing an Executive Master of Business Administration (MBA) in Healthcare at the University of Colorado Denver Business School. The fellowship also includes funding support for professional presentations and Epic builder certifications.
Administrative fellows are part of the core leadership team for the University of Colorado Hospital emergency department, internationally-recognized for innovation in emergency care delivery. Fellows work clinically as academic emergency medicine faculty at the UC University of Colorado Hospital and will be mentored by fellowship core faculty and affiliated faculty from the CU Business School, School of Medicine, and UCHealth.
This fellowship requires a two-year commitment to complete both the Executive MBA and clinical requirements. Eligible candidates for the fellowship program must have completed an Accreditation Council for Graduate Medical Education (ACGME) accredited residency program in emergency medicine. Fellows are expected to seek board-certification and plan for successful completion during the fellowship.
Program Leadership
Jean Hoffman, MD, MS, MBA, FACEPFellowship Details
As healthcare has evolved over the last decade, so too have the required skills a physician must possess in order to successfully lead in this unique and complex environment. Traditional post-graduate training is insufficient to prepare emerging leaders who must grapple with population health, navigate a dynamic regulatory environment, reduce costs, and contend with a time where technology and clinical advances simultaneously create new opportunities to save lives and ease suffering. True healthcare leadership will require integration of best clinical practices with proven business methods, insightful management, and rapid integration of information technology as we transition from a system which is based on quantity and volume to one that demands quality and value.
Compensation typically includes:
- All tuition & fees are covered for Executive MBA in Health Administration from the CU Denver Business School
- Contact the Fellowship Director or [email protected] for more details about compensation and reimbursement for scientific or educational presentations.
Application process:
- Apply online and include:
- CV
- Personal statement
- Two letters of recommendation
- Phone interview with fellowship director or core faculty
- Virtual interviews to be held later in the year
Curriculum
Goals:
- Participate in and complete at least two quality, safety, process improvement, or operations projects under the mentorship of fellowship core faculty
- Participate in and complete one finance project
- Participate in and complete one information technology project
- Develop at least two research projects
- Participate in Department of Emergency Medicine research meetings as assigned
- Submit at least one scholarly product for publication per year as approved by fellowship director
- Submit at least one abstract for publication or presentation per year.
Participation in the MBA averages 15 hours per week [48 semester hours]
Fellows perform all required course work to successfully earn an Executive MBA in Healthcare Administration from the CU Denver Business School. Successful degree completion is expected at the conclusion of the second year of the fellowship. In-class sessions occur in Denver approximately seven days per semester. The remainder of course work is completed online throughout the year.
Curriculum includes:
Management Accounting in Healthcare Organizations
Microeconomics
Statistics & Epidemiology
Managing Healthcare Outcomes
Healthcare Economics
Healthcare Management Information Systems
Healthcare Leadership
Healthcare Corporate Finance
Strategic Human Resources Management
The Healthcare System
Quantitative Methods
Healthcare Marketing
Health Policy
Ethics & Health Law
Healthcare Strategic Management
Management of Healthcare Organizations
Electives
Participation averages 18 hours per week (approximately 8 shifts per month)
Fellows are contracted for 1,697 clinical hours over the two-year fellowship, primarily working in the emergency department at the UCHealth University of Colorado Hospital in Aurora, Colorado. Opportunities are also available to work in affiliated UCHealth freestanding EDs. Because the fellowship expectations are rigorous, including successful achievement of board certification, successful achievement of an MBA in Healthcare Administration, and robust engagement in operational programs, external moonlighting will not be allowed unless approved by the DEM chair and fellowship director.
Goals:
- Refine clinical skills within the robust academic clinical emergency medicine setting
- Obtain board certification in emergency medicine, if not already attained
- Develop clinical skills necessary to achieve outstanding performance on individual and departmental metrics related to patient experience, quality of care, and clinical operations
- Development expertise in the clinical and operational aspects of observation medicine
- Participate in clinical teaching of medical students, advanced practitioners, and residents from the affiliated Denver Health Residency in Emergency Medicine
Expected faculty citizenship includes:
- Weekly Emergency Medicine Case Conference ("M&M") with 75% attendance when not scheduled to work clinically, post-overnight shift, or on vacation
- Participation in DEM faculty meetings (>50% attendance)
- Participation in department, school and/or hospital committees
Goals:
- Develop skills to participate in and facilitate departmental and interdepartmental meetings
- Achieve expertise in presentations as requested by your mentor(s) to school, hospital and university leaders
- Active reflection of lessons learned with Fellowship Director and core faculty
- Consistently meet with mentors and review reflections as assigned/requested
- Participate in and lead journal/book clubs with fellowship core faculty to reflect upon current topics in operations science and leadership
