Materials by Session

    Session #1 - August 19, 2025

    TopicsAgenda & SlidesHandoutsAssignments
    • Objectives & Ground Rules
    • Introduction to CTP
    • Alumni Presentation: Denver Health Antimicrobial Stewardship
    • Leadership Defined
    • Team Norms
    N/A

      Session #2 - August 26, 2025

      TopicsAgenda & SlidesHandoutsAssignments
      • Value Defined
      • Introduction to Quality Improvement and the IHQSE Model for Change
      • Thriving as a Leadership Imperative
      • Coaching: Value Equation
      • No new assignments

        Session #3 - September 9, 2025

        TopicsAgenda & SlidesHandoutsAssignments
        • Investigate the Problem
        • Problem Statement
        • Voice of the Customer and Stakeholder Mapping
        • Stakeholder Analysis
        • Process Mapping
        • By October 28, 2025:
          • Complete voice of customer
          • Build stakeholder analysis
          • Develop a problem statement
        • By November 4, 2025
          • Complete a process map

          Session #4 - September 23, 2025

          TopicsAgenda & SlidesHandoutsAssignments
          • Data: Uses in QI & Finding It
          • Business Case
          • EMR & Process Data
          • Understanding Root Causes

            Session #5 - October 7, 2025

            TopicsAgenda & SlidesHandoutsAssignments
            • Leading Change
            • QI vs. Research
            • By October 24
              • Complete Myers-Briggs Assessment
            • By November 18
              • Complete Literature Review
              • Complete Program Evaluation/QI/Research Tool

              Session #6 - October 28, 2025

              TopicsAgenda & SlidesHandoutsAssignments
              • Leading Change: Vision
              • Work Redesign & Clinician Well-being
              • Leading Change: Sense of Urgency
              • By November 4
                • Process Map
                • Meet with Dr. Moksha Patel
              • By November 18
                • Draft Business Case
                • Complete Literature Review
                • Complete Program Evaluation/QI/Research Tool
              • By December 9
                • Affinity Diagram

                Session #7 - November 4, 2025

                TopicsAgenda & SlidesHandoutsAssignments
                • Data to Understand Your Problem
                • Myers Briggs Assessment
                • By November 18
                  • Draft Business Case
                  • Complete Literature Review
                  • Complete Program Evaluation/QI/Research Tool
                • By December 9
                  • Affinity Diagram
                  • Well-being Analysis
                  • Finalize Sense of Urgency
                  • Develop and Utilize Vision Tying to Project
                • By December 16
                  • Create Data Collection Plan

                These materials are developed and created by IHQSE faculty and are the property of the Institute for Healthcare Quality, Safety and Efficiency (IHQSE). Reproduction or use of these materials for anything other than personal education is strictly prohibited. Please contact [email protected] for questions or requests for materials. 

                Institute for Healthcare Quality, Safety and Efficiency (IHQSE)

                CU Anschutz

                Leprino Building

                12401 E. 17th Avenue

                Mail Stop L963

                Aurora, CO 80045


                [email protected]