Materials by Session

Course Overview

Session #1 - August 19, 2025

Topics	Agenda & Slides	Handouts	Assignments
Objectives & Ground Rules Introduction to CTP Alumni Presentation: Denver Health Antimicrobial Stewardship Leadership Defined Team Norms	Session 1 Agenda Session 1 Slides	N/A	Leadership Defined Self Assessment Tool Review with coach / team Team Ground Rules Review with coach / team

Session #2 - August 26, 2025

Topics	Agenda & Slides	Handouts	Assignments
Value Defined Introduction to Quality Improvement and the IHQSE Model for Change Thriving as a Leadership Imperative Coaching: Value Equation	Session 2 Agenda Session 2 Slides	Value Defined Worksheet	No new assignments

Session #3 - September 9, 2025

Topics	Agenda & Slides	Handouts	Assignments
Investigate the Problem Problem Statement Voice of the Customer and Stakeholder Mapping Stakeholder Analysis Process Mapping	Session 3 Agenda Session 3 Slides	Session 3 Handouts	By October 28, 2025: Complete voice of customer Build stakeholder analysis Develop a problem statement By November 4, 2025 Complete a process map

Session #4 - September 23, 2025

Topics	Agenda & Slides	Handouts	Assignments
Data: Uses in QI & Finding It Business Case EMR & Process Data Understanding Root Causes	Session 4 Agenda Session 4 Slides	Affinity Diagram Worksheet Data Collection Plan Business Case Worksheet	Reading for Next Session: Kotter, John. Leading Change: Why Transformation Efforts Fail By October 9, 2025 Complete Affinity Diagram By November 4, 2025 Meet with Dr. Moksha Patel By November 18, 2025 Draft Business Case

Session #5 - October 7, 2025

Topics	Agenda & Slides	Handouts	Assignments
Leading Change QI vs. Research	Session 5 Agenda Session 5 CTP Slides	001 Lit Search worksheet Change Roadmap.2024 COMIRB QI and Program Evaluation tool-uploaded 10-6-2025	By October 24 Complete Myers-Briggs Assessment By November 18 Complete Literature Review Complete Program Evaluation/QI/Research Tool

Session #6 - October 28, 2025

Topics	Agenda & Slides	Handouts	Assignments
Leading Change: Vision Work Redesign & Clinician Well-being Leading Change: Sense of Urgency	CTP Session 6 Agenda Session 6 CTP Slides_PW	Wellbeing Analysis	By November 4 Process Map Meet with Dr. Moksha Patel By November 18 Draft Business Case Complete Literature Review Complete Program Evaluation/QI/Research Tool By December 9 Affinity Diagram

Session #7 - November 4, 2025

Topics	Agenda & Slides	Handouts	Assignments
Data to Understand Your Problem Myers Briggs Assessment	CTP Session 7 Agenda CTP Session 7 Slides	Metrics Handout Data Collection Plan	By November 18 Draft Business Case Complete Literature Review Complete Program Evaluation/QI/Research Tool By December 9 Affinity Diagram Well-being Analysis Finalize Sense of Urgency Develop and Utilize Vision Tying to Project By December 16 Create Data Collection Plan

Session #8 - November 18, 2025

Topics	Agenda & Slides	Handouts	Assignments
Honing & Designing the Intervention Understanding Business Drivers Negotiating for What you Need This Place Called Academia	CTP Session 8 Agenda CTP Session 8 Slides	Effort Impact Matrix Hierarchy of Interventions Pareto Principle	By December 9 Affinity Diagram Wellbeing Analysis Finalize Sense of Urgency Develop/Utilize Current Vision Tying to Project By December 16 Create Data Collection Plan

Session #9 - December 9, 2025

Topics	Agenda & Slides	Handouts	Assignments
Healthcare Disparities and Quality Improvement Design Thinking Positive Deviance	CTP Session 9 Agenda Session 9 Slides	Healthcare Disparities and QI Design Thinking Positive Deviance	By December 16 Create Data Collection Plan By January 13 Complete Health Disparities Analysis By January 27 Complete Design Thinking Exercises Complete Positive Deviance Exercise Develop List of Potential Interventions

Session #10 - December 16, 2025

Topics	Agenda & Slides	Handouts	Assignments
Leading Change: Guiding Coalition Aim Statement Optimizing EMR Requests Leading Change: Overcoming Resistance Team Logo Stakeholder Engagement	Session 10 Agenda Session 10 Slides	Resistance Handout SCARF Examples Stakeholder Map	By January 13 Health Disparities Analysis Complete Aim Statement Finalize Guiding Coalition By January 27 Complete Design Thinking Exercises Complete Positive Deviance Exercise Develop List of Potential Interventions By February 10 Finalize Logo

Session #11 - January 13, 2026

Topics	Agenda & Slides	Handouts	Assignments
Storytelling Leading Change: Awareness Campaign Mid-year Report Out Overview	CTP Session 11 Agenda Session 11 Slides	Awareness Campaign - Communication & Celebration Midyear Report Out Overview	By January 13 Health Disparities Analysis Complete Aim Statement Finalize Guiding coalition By January 27 Draft Mid-year Report Out By February 10 Finalize Logo By February 24 Create and implement a communication plan

Session #12 - January 27, 2026

Topics	Agenda & Slides	Handouts	Assignments
Feedback to Improve Performance Pre-mortem Analysis Mid-year Report Practice	CTP Session 12 Agenda Session 12 Slides	Pre-mortem Feedback Tip Sheet	By February 10 Finalize logo Finalize mid-year report out (group 1) By February 24 Create and implement a communication plan Finalize mid-year report out (group 2) Complete pre-mortem assessment

Session #13 - February 10, 2026

Topics

Agenda & Slides

Handouts

Assignments

Mid-year Report-outs
Short-term Wins

By February 24
- Create and implement a communications plan
- Finalize Mid-year Report-out (group 2)
- Complete pre-mortem assessment
By March 10
- Create series of short-term wins
- Create plan for removing barriers to success

Session #14 - February 24, 2026

Topics

Agenda & Slides

Handouts

Assignments

Mid-year Report-outs
Leading Change: Removing Barriers

By March 10
- Create series of short-term wins
- Create plan for removing barriers to success
By March 24
- Outline pilot
By April 28
- Update data plan to include current-state data

Session #15 - March 10, 2026

Topics

Agenda & Slides

Handouts

Assignments

Leadership Journey
Intro to AI
Strategic Planning

Strategic Planning Driver Diagram

By April 28
- Update data plan to include current state data

IHQSE ThriveQI Resources

IHQSE CTP Presentation Oct 28 2025
IHQSE ThriveQI Handbook
Survey Content Library
Custom Questions Included in PWAC Survey

These materials are developed and created by IHQSE faculty and are the property of the Institute for Healthcare Quality, Safety and Efficiency (IHQSE). Reproduction or use of these materials for anything other than personal education is strictly prohibited. Please contact [email protected] for questions or requests for materials.