Founding IHQSE faculty members, Drs. Ethan Cumbler and Jeff Glasheen, detailed their process of looking to positive outliers (deviants) for answers to QI’s most nettlesome problems. By learning from top performing centers in the country the team was able to reduce the time-to-thrombolytics from 71 minutes to 43 minutes in patients with acute stroke.
When it comes to improving hand hygiene Dr. Ethan Cumbler, IHQSE faculty member, turned to core principles of psychology to drive hand hygiene compliance from 78% to 97%.