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Define the Problem

Clearly specifying a knowledge gap, defining your end-users, narrowing it to a focused and feasible question, explain exactly what you're measuring, and using prior experience to develop a plan that allows systematic investigation.

 

Tips to Define the Problem

 

Why is this component important?

  • Team consensus and understanding are most important when starting a project
  • Different ideas of what problem is being solved will cause delays
  • Defining roles on the team enhances efficiency

 

 

What are the goals of this step?

  • Achieve a collective team understanding of the project and the roles of team members
  • Imagine “the thing” you are developing being used in actual practice

 

 

Key Steps

 

Define the PROBLEM your team wants to solve.  

Define WHO you’re solving the problem for.

Define the SCOPE of your project.  

Decide on your OUTCOMES.

Define WHERE you are. Review and build upon prior work by your team or by others.   

Define ROLES of the team members. 

Make a PLAN.

 

Pro Tips

Don’t underestimate the importance of getting everyone on the same page.

Don’t reinvent the wheel.  Building on the work of others can save time.

Modify as you go. Details should change purposefully over time as you learn.

Start small. It is okay to ideate larger ideas, but focusing on a small scope will help you move faster.


Common PitfallsActions to Avoid Them
Assuming that everyone is on the same page at the beginning. Use a formal process to achieve team consensus.
Rushing this step – it may seem like obvious work but can save time later.Be detail oriented and methodical – focus on overall project goals.
Not taking into account the resources available and the scope possible.Include all team members when scoping – define burden individually.
Trying to solve every problem and cover all the bases in the first version.Be simple to start. 


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