Improvement Academy

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This course develops skills in using quality improvement and change management tools to solve a problem or make improvements. Participants must utilize a project that will produce a measurable and sustainable improvement of one or more financial, operational or quality outcomes. Using the DMAIC framework, concepts and tools, participants will define their project scope, analyze options for improvement, implement interventions, manage communication and change, measure the impact of their efforts and learn tactics to sustain the results over time. 

This course is appropriate for providers and staff at all levels of experience who want to learn to develop and implement a quality improvement project. While individuals may take the course, we recommend that you come through the program as a team (preferably, interprofessional) that can help develop and lead the project. 

The Improvement Academy offers sixteen hours of structured group didactic sessions to introduce key process and quality improvement frameworks and tools, with dedicated time to apply these tools to individual project work.  

Up to 12 longitudinal coaching sessions will help support PI/QI work and address the change management principles key to successful, sustained improvement efforts. Coaches will be IHQSE faculty members with extensive QI expertise.  

The program will close with a final presentation, creation of a sustainability plan, and quarterly updates for two years to the IHQSE leadership team.  

Application

Applicants to the Improvement Academy should have a problem identified that they are dedicated to improving. We highly encourage you to apply with an interdisciplinary team.

Applications are accepted on a rolling basis.
You will have the option to select your preferred dates at the end of the application.