Certificate Training Program in
Health Quality Transformation
The Certificate Training Program (CTP) in Health Quality Transformation is a rigorous professional development program. While all CTP teams complete an improvement project, the course is more focused on developing teams that can complete projects than on the project itself. We believe that if we build a strong team, develop leadership skills and focus them on improvement efforts, the team will be well positioned to complete projects in perpetuity. As such, we give priority to those teams that represent dyadic (physician/nurse/administrator) leadership of an ambulatory clinic or an inpatient unit or program.
The application cycle for the 2025-2026 Cohort is now open!
Applications are due April 14, 2025.
| Date | Item/Event |
| February 2025 | Call for Applications Opens |
| Mid-August 2025 | CTP Commences |
| End of June 2025 | CTP Graduation |
Educational Outcomes
IHQSE programs focus on your development. The educational outcomes for our Certificate Training Program show significant gains in participant knowledge. However, it is the ability to transfer knowledge into skills and skills into outcomes that differentiates the IHQSE. Visit our Performance Portfolio page for a sampling of IHQSE projects throughout the years. We have experience with over 100 project types and can help you apply our templates to help solve your quality, safety or efficiency challenges.
Course Overview
The program places special emphasis on:
- Selecting, developing, and supporting inter-disciplinary, inter-professional teams skilled at leading change
- Enabling those teams to integrate analysis of quality, safety, efficiency, and cost data into strategic decision-making
- Establishing the necessary culture and infrastructure to facilitate continuous performance improvement.
The curriculum includes didactics, skill acquisition and skill application focused on:
- Leadership & team development
- Change management
- Provider/staff engagement
- Quality and process improvement
- Patient safety
- Healthcare finance
- Patient experience
Participants benefit from close collaboration inside and outside the classroom with expert faculty coaches.
Participant Expectations/Responsibilities
CTP is a rigorous professional development program that runs from August - June. The longitudinal curriculum builds on itself and requires substantial in- and out-of-classroom effort. The program requires thoughtful development of a leadership structure, performance improvement strategy, and data-driven improvement work. Priority is given to teams representing units, programs or clinics and two to three partners representing the medical, nursing, pharmacy, and/or administrative leadership. Ideal team sizes are 4-6, however, we accept teams with 2-8 members. Specifically, in order to graduate from CTP, participants must:
- Attend twice-monthly educational sessions as a team. Participants must confirm with their supervisor(s) that they will be released from clinical and administrative duties from 1:00 p.m. - 5:00 p.m. on the day of CTP (generally every 2nd and 4th Tuesday).
- Attend regular coaching sessions as a team. These sessions generally occur for 30-60 minutes on the weeks between educational sessions.
- Apply curricular concepts and tools to their clinical area between in-person session.
- Maintain active contact with coaches throughout the course.
- Complete a substantial performance improvement project.
Every core concept that is taught in class is immediately applied to a real-world project with the aid of a dedicated team coach to facilitate successful implementation.
Jeffrey Glasheen
IHQSE Director