Secure messaging (SM) is becoming a common way for hospitalists to communicate, but most existing literature focuses on usage patterns and implementation science, without clear understanding of the benefits and challenges users may be encountering. IHQSE Faculty Michelle Knees, DO and team led a mixed methods study involving surveys and focus groups with hospitalists from 24 academic institutions, finding that, while SM enhances communication efficiency, it also increases multitasking, cognitive load, and alters interpersonal dynamics. The study underscores the need for clear institutional guidelines for SM use and emphasizes the importance of collaborating with frontline workers to improve communication practices.
Electronic Health Records (EHR) have become integral to quality care delivery in many specialties. In spite of the usefulness of the these tools, surgeons have been reluctant to incorporate EHR into their toolbox. IHQSE Faculty, Sarah Tevis, MD, is corresponding author of a viewpoint article published by JAMA Surgery that calls for surgeons to engage in electronic health record innovation to improve patient and clinician experience.
A recent editorial penned by Madeline Higgins, MD and IHQSE director Jeff Glasheen, MD and IHQSE faculty member Sarah Tevis, MD explores the challenges with current patient safety data. Despite advances in medical care, patient safety remains a critical area of focus within healthcare given that many patients continue to experience harm. While patient safety has gradually improved over time, progress is limited by outdated data models that prevent measurement of the true burden of harm, and therefore reduces our ability to understand ongoing drivers and develop innovative solutions to improving patient safety. The authors call for a change in how we measure and track data related to patient safety.
Two IHQSE grantees, Drs. Christina Stuart and Robert Meguid, recently published findings of a retrospective cohort study evaluating the incidence and consequences of incidental perioperative hypothermia exposure in the thoracic surgery population. They found that more than 90% of patients undergoing robotic-assisted thoracic surgery lung resections experience some degree of inadvertent perioperative hypothermia and that patients that developed hypothermia had associated increased rates of 30-day morbidity and infectious complications. Based on these data, Drs. Stuart and Meguid were awarded an IHQSE Clinical Effectiveness and Patient Safety grant to study structured and interval-specific interventions aimed at decreasing rates of inadvertent perioperative hypothermia and subsequent complications. This interventional study concluded in June of 2024 and the results are being analyzed.
The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey is used to compare performance on patient experience metrics across hospitals, but its impact on patient outcomes as well as its utility as an incentive metric for providers remains unclear. In this article for the Hospitalist, members of the Society of Hospital Medicine Performance Reporting and Measurement Committee, including IHQSE faculty member Anunta Virapongse, MD, MPH discuss the pros and cons of using HCAHPS as a metric for measuring performance in hospitalist programs.
Diagnostic error may result in serious harm for more than 500,000 patients and contribute to an estimated 10% of all patient deaths.
Understanding diagnostic accuracy is crucial for improving patient outcomes and ensuring effective healthcare delivery. IHQSE Faculty, Drs. Michelle Knees and Katie Raffel, along with colleagues from the University of Colorado Division of Hospital Medicine, recently published an AHRQ Issue Brief aimed at furthering efforts to enhance diagnostic accuracy. The brief reviews a substantial body of literature on the impact of cognitive load on diagnostic accuracy, identifies areas for future research, and provides recommendations for integrating existing knowledge into current practice.
IHQSE faculty member, Dr. Katie Raffel, along with Dr. Katie Brooks and the UPSIDE research team, recently published findings from a multicenter retrospective cohort study evaluating the association between use of stigmatizing language and diagnostic error. The prevalence of stigmatizing language was higher among patients with diagnostic errors than those without. Use of this language was associated with delays in care at presentation and errors in communication with patients and caregivers. This raises the question of whether stigmatizing language may be indicative of clinician biases that interfere with data gathering, communication, and clinical reasoning.
Diagnostic error is common, morbid, and mortal. IHQSE faculty member, Dr. Katie Raffel, along with Dr. Andrew Auerbach and other experts on diagnostic error, recently published findings from a multicenter retrospective cohort study in which 2500 hospitalized adults who experienced ICU escalation or death were evaluated for diagnostic error. This study adds to a body of literature highlighting the importance of diagnostic safety within hospital medicine.
Faced with rising maternal mortality, the first prenatal visit is essential but, in many cases, important topics are missed. An IHQSE small grant supported the redesign of the first visit, dividing it into a nurse-led telemedicine visit and an in-person visit with an obstetric clinician. Clinic no-shows dropped (9.9%-4.2%), the topics covered in the first prenatal visit increased (70.0%-95.6%), and improvements were observed for all key themes.
Physical therapy (PT) in inpatient settings is a limited and valuable resource. Inappropriate PT consultation is costly and can lead to delays in care and discharge planning. A team of IHQSE alumni, including faculty members, Dr. Emily Gottenborg and Dr. Moksha Patel, dug into the root causes of unnecessary PT consultations and deployed an intervention that reduced the rate of inappropriate PT consults to less than 10%.