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In this model, instead of the weight management being primarily provided by a billing clinician (physician or advanced practice provider), it is provided by another person who has been trained, or will be trained in this project to provide weight management. Often this is another type of clinician such as a RDN (certified nutrition professional), behavioral health provider (like a clinical social worker or psychologist), or a nurse. However, others with an inclination and aptitude for motivating patients and can provide correct information such as a health educator, food scientist, or certified health coach can provide the sessions with patients as well.
This story is based on actual patient-care experiences, but is fictional. Any resemblance to real persons is purely coincidental.
Marcus, a patient of Dr. Palmer since 2015, has come in for his annual wellness check. He has steadily gained weight over the years and recently developed pre-diabetes. Dr. Palmer presents his findings and concerns, making sure to do so in a non-judgmental manner. He asks Marcus about his interest in addressing his weight. Marcus says he'd like to try, so they schedule a follow-up appointment to discuss options.
Dr. Palmer's practice uses the "Other Professional" model in which a registered dietitian nutritionist (RDN) is employed by the practice to help patients with weight management. The practice also has a behavioral health provider (BHP) who can provide behavioral support change. At the follow-up visit, Dr. Palmer and Marcus develop a personal goal and create an action plan by considering available options and resources. Marcus chooses to schedule consults with the RDN and BHP and ultimately sees each professional on a bi-monthly basis.
At three months, Marcus returns to see Dr. Palmer to evaluate his progress. The RDN and BHP notes indicate that Marcus is making nice progress on his goals, sentiments that Marcus echoes during the appointment. However, he's having some difficulty with a weight plateau, so Dr. Palmer adds a short-term weight loss medication to his treatment plan and recommends strength-training. They have a follow-up visit a month later regarding his progress, and Marcus has started losing weight again.
At six months, Marcus has made enough progress to feel comfortable working with Dr. Palmer alone, knowing that he has professional resources if needed.
Based on our research, we created this diagram of a typical workflow. This is simply an example of a starting point to consider. You should create a work flow that accommodates the functioning of your practice.
The clinician’s piece of [weight management] could be fairly brief once things get rolling, so the therapist or the counselor or the life coach is going to conduct the bulk of the visit, but patients like to know that we’re involved. They like to be able to ask us a question, and if we are working to decrease medications, they want to be able to follow up on that. It’s variable, but the clinician's involvement decreases over time because the bulk of the work is being handled by the counselor.
Physician
The first thing I think of is our dietitian... I think [she’s] a great resource, and I’m so excited to be working with her. In residency, at the hospital, we had dietitians, but it was like a hassle to refer people. It just wasn’t used. So, having the dietitian right here, having her talk to people at their Medicare Wellness or their annual physical, is beneficial as a starting point to get everybody thinking about their diet. But then people that are overweight or obese, I can send them right over to her, which is super helpful.
Physician