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In this model, a specified date and time (or multiple for multiple classes) are set for patients to attend a weight management program together with other patients.
This story is based on actual patient-care experiences, but is fictional. Any resemblance to real persons is purely coincidental.
Clinicians working in a busy internal medicine practice identified a common need for obesity treatment within their senior patient population. Maya, a nurse practitioner, and Jocelyn, her medical assistant, expressed interest in developing a group weight management program. The two worked with the Quality Improvement team to establish workflows, clarify responsibilities, set up a group template in the EMR, and investigate reimbursement options.
The group decided to use Medicare's Intensive Behavioral Therapy for Obesity benefit, which provides structure and reimbursement for group weight management without copays for beneficiaries. Additionally, Maya and Jocelyn created a curriculum for a full year of meetings. The content was approved by the clinicians who would refer to the program. To reduce costs, Jocelyn and Maya will each cover a portion of the group and complete joint documentation, which will decrease the amount of time they are away from individual patient care.
Bob, a recent widower, is concerned about the significant amount of weight he has gained over the past eight months. He regrets that he has been overindulging in comfort food and hasn't been physically active since losing his partner. His primary care physician suggests that Bob might enjoy being part of a healthy lifestyle and weight management group being held at the clinic. Bob agrees to give it a try.
New group cohorts start as soon as ten people are enrolled. At his first visit, Bob is met by Jocelyn, who runs the group's first 15 minutes. Her duties include taking weights, providing an overview of the day's topic, and discussing relevant resources. Maya leads the group for the next 30 minutes, focusing on group facilitation, patient education, and self-management support for weight management and healthy lifestyles. Bob is encouraged by the interaction with others, some of whom are in similar situations as his own.
Based on our research, we created this diagram of a typical workflow. This is simply an example of a starting point to consider. You should create a workflow that accommodates the functioning of your practice.
It’s such a satisfaction when we have a patient [with] hemoglobin A1C over 8, and they really follow the advice, the recommendation, they come back 3 months later, and it’s 5 or it’s 6, you know. And then they lost this many pounds. We have patients that come here, and they cry when they see these numbers. [They] get so emotional because they thought, you know, that it was not possible to do that. It’s not a difficult—it’s just a matter of persistence, consistency, and you really have to have the emotional courage to fight the feeling of doing the easy thing. That’s the key point. The emotional courage.
Physician Assistant