The heart of the CAPE’s work is communications training. No matter the field or profession, communication is a complex tool we all use and the CAPE strives to educate professionals and teams on how to communicate effectively. From interprofessional activities to one-on-one remediations, the goal is to equip all learners across the lifespan with tools and strategies fit for various situations.

Some of the training and evaluation tools include:

I-ACT (Interprofessional Anschutz Communication Toolbox)

  • The toolbox is meant as a large menu of communication skill assessment items for use on the CU-Anschutz Campus. The toolbox is a SOURCE of communication skills for assessment and practice, with customized checklist choices made by program faculty according to learner needs, level of development and case context.
  • This communication skills assessment toolbox was based on the following sources and experiences:
    • Relationship centered care and communication theory and practice.
    • Diverse communication models in healthcare, including provider, patient and relationship centered and curricular nationally and internationally.
    • Reviews of literature and conference materials and discussions across field of communication in healthcare.
    • Experiences educating and remediating learners, providers and leaders in communication skills on the CU-Anschutz Campus.
    • Interpersonal Communication Skills and Professionalism Competencies as defined by licensing bodies and competency committees on campus.


TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety) is an evidence-based framework to optimize team performance across the healthcare delivery system. The core of the TeamSTEPPS framework is comprised of four skills: Leadership, Situation Monitoring, Mutual Support, and Communication. These skills must interplay with the Team Competency Outcomes: Knowledge, Attitudes, and Performance.


CAPE utilizes the following models to train and assess individuals and teams:

  • One-on-One
  • Interprofessional
  • FishBowl
    • The fishbowl method provides a dynamic, interactive experimental practice-feedback loop in real time.
    • Learners receive time, space and insights from facilitators and participants in a deliberative format.
    • Learners are also to tailor or customize interactions to meet their needs.
  • Small Groups

CAPE: Center for Advancing Professional Excellence (SOM)

CU Anschutz

Anschutz Health Sciences Building

1890 N Revere Ct

Suite 3130

Mail Stop F495

Aurora, CO 80045


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