Research at The Care Collaborative

The Care Collaborative houses a robust research program focused on advancing a more connected, equitable and efficient healthcare system. Our work centers on leveraging technology to facilitate timely, effective communication between providers, strengthening and synchronizing collaboration across systems, and expanding access to high-quality care. 

By cultivating generalizable insights into risk factors, treatment patterns and care gaps, The Care Collaborative informs policy advancement and catalyzes care innovation. Our work is dedicated to operationalizing real-world improvements, ensuring patients navigate a system that delivers care precisely when and where they need it. 

Areas of Focus

Optimizing Care Delivery & Experience
Our work investigates how electronic consultation and asynchronous models transform the specialty care experience, including referral pathways, wait times and care coordination. We explore the barriers and facilitators affecting both provider experience (efficiency, workflow integration) and patient experience (convenience, continuity, satisfaction). 

Improving Clinical Outcomes
Our research evaluates how asynchronous collaboration can enhance the quality and safety of care across the prevention, diagnosis and treatment phases. We prioritize benchmarking electronic care delivery models against traditional in-person care to ensure they deliver comparable, evidence-based outcomes in clinical performance and patient safety. 

Driving Value & Advancing Equity
We analyze the economic and equity implications of asynchronous care models. Our work quantifies the impact of reducing travel burdens and out-of-pocket costs while evaluating how these models mitigate missed appointments, optimize specialty resource allocation, and bridge access gaps in rural and frontier communities.