Frequently Asked Questions

Our goal is to keep care as cost-effective, understandable, and efficient as possible.

Insurance accepted includes the CU Anthem Plans, most private insurances, Medicaid, and Medicare.  Please check with your insurance provider concerning coverage terms/limitations (i.e., co-pays, deductible, number of visits, etc.).

Patients may receive a bill from CU Medicine.

If calling during business hours, you will reach our clinic coordinators who will assist you in scheduling an appointment with a Faculty Staff Mental Health Provider. If they are away from the desk or you call after-hours, your call will be returned as soon as possible during business hours.

CU Anschutz Faculty, Staff, and postdocs will be seen virtually or in person for medication management visits and brief psychotherapy.

Unfortunately, at this time, Faculty and Staff Mental Health is only able to serve current faculty, staff, and postdocs.

The first no-show is not penalized as a professional courtesy. After that first no-show or three cancellations made less than 24 hours before the appointed time, a $40 no-show/late cancellation fee will be charged for each subsequent incident.