Improving Primary Care Practice

Practice transformation is a continuous and long-term process and a cornerstone of healthcare reform.  It is based on the concept that practices become learning organizations that are willing to test different work flows or office systems and learn from their mistakes.  It also involves thinking about how to approach and solve problems with different mindsets. 

The main concepts of practice transformation include implementation of continuous quality improvement, engaged leadership, empanelment, developing continuous and team-based healing relationships with patients, evidence-based care, patient-centered interactions, enhanced access, and care coordination. 

The Department of Family Medicine is involved in multiple projects related to improving the delivery of primary care and is committed to supporting the advancement of comprehensive primary care to improve patient experience and quality of care while decreasing costs.


Jodi Holtop, PhD, MCHES
Vice Chair for Research