UCHealth Denver pilots 'Facebook feed' for patient communication in its ER
Mar 24, 2017
UCHealth in Denver tested CareLoop’s real-time social feed of information and messages and found that 96 percent of patients responded well to the experience.
The feed, which is akin to Facebook for patients, delivers messages from caregivers, questions from patients, test results, explanation of care delivered, what to expect next and more. This way, patients have a live feed giving them everything they need to know about their care and family members can read up and see what’s happening with their loved ones. Further, physicians, nurses and other caregivers can have more touch-points with patients without having to perform another face-to-face visit.
UCHealth tested the CareLoop system in its emergency department. Patients were assigned accounts upon arrival in the ER, and caregivers had accounts that allowed them to write on the feeds of any of their patients, or embed test results.
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The feed, which is akin to Facebook for patients, delivers messages from caregivers, questions from patients, test results, explanation of care delivered, what to expect next and more. This way, patients have a live feed giving them everything they need to know about their care and family members can read up and see what’s happening with their loved ones. Further, physicians, nurses and other caregivers can have more touch-points with patients without having to perform another face-to-face visit.
UCHealth tested the CareLoop system in its emergency department. Patients were assigned accounts upon arrival in the ER, and caregivers had accounts that allowed them to write on the feeds of any of their patients, or embed test results.
Read more at healthcareitnews.com >>>